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06 / 06 — SERVICES

Maintenance & support

Everything online, current, backed up — and a person who answers.

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What's included

Everything this covers, inside one plan.

Most support plans are an invoice and an inbox nobody reads. This one is a person whose name you know, who already has your logins, and who has usually fixed the thing before you noticed it. And if your site is simple enough that you do not need this, we will say so.

Urgent problems are picked up the same business day. Everything else within two.

Core, plugin and theme updates, tested before they go live
Security monitoring, hardening and malware cleanup
Monitored backups with restore points that actually roll back
Hosting and domains managed, or we work alongside your provider
Uptime monitoring — we usually know before you do
A named contact, not a ticket queue

Selected work

Work we shipped, clients who stayed.

Branding of the OTCMDBranding & DesignBranding of the OTCMDGramenWebsite & AppGramenKids Cuisine SantéWebsite & AppKids Cuisine SantéLACCH VideoVideo & MotionLACCH VideoCommunauté Congolaise de HamiltonWebsite & AppCommunauté Congolaise de HamiltonCuisine Santé LabWebsite & AppCuisine Santé LabE.K Catalyst Global Solutions Inc.Website & AppE.K Catalyst Global Solutions Inc.GRAMEN TVVideo & MotionGRAMEN TVHAPPISOFTWebsite & AppHAPPISOFTNotable No FunWebsite & AppNotable No FunPeacock Premium RenovationsWebsite & AppPeacock Premium RenovationsProzallWebsite & AppProzall
See all work →
Support plan request

Tell us about the site we would look after.

Send us the address and what you would like covered. We check the site ourselves and come back with a plan, a monthly price and anything urgent we spotted.

  • ✓ A person reads it — no bot, no ticket queue
  • ✓ A written reply within two business days
  • ✓ We tell you if you do not need us

Want this handled? Thirty minutes settles it.

Request a support plan All services